Contact         

  Need help? Email support@appprovedsoftware.com and we'll get back to you within one business day.

  Frequently Asked Questions                                                                                       

  Q: How does the free trial work?

  You get 14 days of full access to PitCrewAI after you subscribe. Apple manages the trial — enter your payment    

  method to start, and Apple automatically converts the trial to a paid subscription on day 15 unless you cancel

  first. You can cancel anytime in Apple ID → Subscriptions.                                                       

  Q: How do I cancel my subscription?

  Open Settings → [your name] → Subscriptions on your iPhone, tap PitCrewAI, then Cancel Subscription. You can     

  cancel during the trial or anytime afterward. If you cancel during the trial, you won't be charged.

  Q: Does PitCrewAI work with my car?                                                                              

  PitCrewAI works with any vehicle sold in the US since 1996 (OBD-II standard). Some features — like engine load   

  and fuel trim — depend on what your specific manufacturer exposes, and PitCrewAI adapts to what's available.

  Q: Do I need an OBD-II dongle?                                                                                   

  For the full experience, yes. PitCrewAI works in a lighter "GPS-only" mode for mileage tracking alone, but       

  diagnostics, live telemetry, and crash detection require a compatible Bluetooth OBD-II dongle. We recommend the

  VGATE iCar Pro BLE 5.2 (~$20 on Amazon). A custom PitCrewAI dongle is in development.                            

  Q: Does PitCrewAI work with WiFi OBD-II dongles?

  Not currently. PitCrewAI uses Bluetooth Low Energy. WiFi dongles — like the iCar Pro WiFi version — are not      

  supported.

  Q: Will it drain my battery if I leave the dongle plugged in?                                                    

  PitCrewAI detects when your engine is off and stops polling to avoid ECU wake-up. The dongle itself draws a small

   amount of current continuously; if you park for several weeks, unplug it.

  Q: Is my vehicle data shared with anyone?

  No. All telemetry stays on your device. PitCrewAI does not sell, share, or monetize driving data. See our Privacy

   Policy for full details.

  Q: I'm having trouble. How do I report a bug?

  Email support@appprovedsoftware.com with: your iPhone model, iOS version, vehicle year/make/model, dongle model, 

  and a description of what happened. Screenshots help.